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FAQ

Frequently Asked Questions

Everything you need to know about earning with TapPalm.

Q: Is TapPalm free?

Yes. Creating an account and completing offers is free. Some offers may involve a trial or a purchase; this is always shown in the offer requirements, and you decide whether to do it.

How do I earn rewards?

Sign up, open the Earn page, choose an offer and follow its steps exactly (for example, install an app and reach a level). When the advertiser confirms you completed it, the reward is added to your balance.

Q: Why didn't my reward appear?

A: Most offers confirm within minutes, but some take up to a few days. Make sure you were a new user for that app or service, followed every step, and did not use a VPN or ad blocker. If it still does not appear after 72 hours, contact us with the offer name and the date you completed it.

Q: What does "pending" mean?

A: New rewards stay pending for 14 days before you can cash them out. This protects against reversed or fraudulent completions. After that period they move to your available balance.

Q: How do I get paid?

A: Once your available balance reaches the minimum cashout, request a withdrawal and choose a payout method. Cashouts are reviewed and normally paid within 7 business days.

Q: Which payout methods do you offer?

A: Currently Binance Pay (USDT, no fees), Litecoin (LTC) and USDT on BNB Smart Chain (BEP20). If you use Coinbase, choose Litecoin. Always check your wallet address and network before requesting a cashout: payments sent to a wrong address cannot be recovered.

Q: Can I have more than one account?

A: No. Only one account per person, household and device is allowed. Multiple accounts, VPNs, emulators or bots lead to account closure and loss of balance.

Q: Who can use TapPalm?

A: Anyone aged 18 or older. Available offers depend on your country and device.